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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,266
Konsumentenverhalten
79,785
Theorie
20,944
Theory
20,411
Einkommensteuer
16,362
Einkommen
13,307
Income tax
12,822
Verhaltensökonomik
11,635
Behavioral economics
11,560
USA
11,215
United States
10,391
Income
9,947
Deutschland
9,667
Relationship marketing
8,893
Beziehungsmarketing
8,863
Brand management
7,470
Markenführung
7,429
Germany
7,409
Experiment
6,927
Ehe
6,744
Brand image
6,641
Marriage
6,610
Markenimage
6,601
Arbeitsmarktdiskriminierung
6,377
Labour market discrimination
6,192
Customer satisfaction
5,612
Online-Handel
5,467
Online retailing
5,456
Schätzung
5,106
Estimation
4,759
Social Web
4,736
Social web
4,733
Soziale Gruppe
4,547
Online-Marketing
4,422
Social group
4,415
Internet marketing
4,411
Service quality
4,391
Dienstleistungsqualität
4,347
Brand
4,264
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2,913
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946
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4,790
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657
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4
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4,669
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4,669
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115
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115
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75
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75
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71
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51
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48
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48
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47
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12
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8
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4
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English
5,341
German
108
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2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
Yu, Jongsik
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
187
Journal of business research : JBR
152
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
56
The service industries journal
51
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,445
EconStor
5
OLC EcoSci
1
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1
Loyalty runs deeper than thread count : an exploratory study of gay guest preferences and hotelier perceptions
Berezan, Orie
;
Raab, Carola
;
Krishen, Anjala S.
;
Love, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 1034-1050
Persistent link: https://www.econbiz.de/10011409863
Saved in:
2
Sexual orientation identity matters : lesbian, gay, and bi-sexual customers’ perceptions of service encounters
Ro, Heejung
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 75-94
Persistent link: https://www.econbiz.de/10013545807
Saved in:
3
Getting ahead of the joneses : when equality increases conspicuous consumption among bottom-tier consumers
Ordabayeva, Nailya
;
Chandon, Pierre
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10009160950
Saved in:
4
Investigating visitor attitudes towards the reopening of a theme park : an application of the push-pull-mooring model
Xie, Philip Feifan
;
Luo, Jingjing
- In:
Journal of travel and tourism marketing
38
(
2021
)
8
,
pp. 867-880
Persistent link: https://www.econbiz.de/10012649894
Saved in:
5
Satisfaction while shopping for another person : how others' product evaluations influence shopper satisfaction
Gillison, Stephanie T.
;
Reynolds, Kristy E.
- In:
Journal of marketing theory and practice
26
(
2018
)
3
,
pp. 211-229
Persistent link: https://www.econbiz.de/10011912856
Saved in:
6
Dining alone or together? : the effect of group size on the service customer experience
Clauzel, Amélie
;
Guichard, Nathalie
;
Riché, Caroline
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 222-228
Persistent link: https://www.econbiz.de/10011995583
Saved in:
7
Buying marital bliss : time-saving purchases promote relationship satisfaction
Whillans, Ashley V.
;
Pow, Jessie
;
Norton, Michael I.
-
2018
Persistent link: https://www.econbiz.de/10011929070
Saved in:
8
Understanding satisfied and affectively committed clients' lack of referral intent
Hagenbuch, David J.
;
Wiese, Michael D.
;
Dose, Jennifer J.
; …
- In:
Services marketing quarterly
29
(
2007/08
)
3
,
pp. 24-74
Persistent link: https://www.econbiz.de/10003756461
Saved in:
9
Two factor model of consumer satisfaction : international tourism research
Park, Sangkon
;
Hahn, Sowon
;
Lee, Taehun
;
Jun, Minji
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 82-88
Persistent link: https://www.econbiz.de/10011841829
Saved in:
10
Customer happiness : essays on happiness and its relation to comsumption
Niedermeier, Anna
-
2015
Persistent link: https://www.econbiz.de/10013427492
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