chapter 1 Evidence-Based Insights about Toxic Behaviors -- chapter 2 False Myths about Toxic Behaviors -- chapter 3 Powerful Ways to Give Toxic People Feedback -- chapter 4 How We Enable Toxic Behaviors to Persist -- chapter 5 Hiring and Exiting Practices That Address Toxic Behaviors -- chapter...

"Everyone has a "schmuck" in their office--a difficult, disruptive person who upsets the workplace, confuses their co-workers and causes concern. No one is safe from a schmuck. They come in many sizes and shapes, such as: - Narcissus--the self-centered, condescending, attention-seeking peacock...