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Quality Management in Public S...
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Lean Management
Qualitätsmanagement
16,456
Quality management
14,517
Public sector
9,773
Öffentlicher Sektor
9,442
Theorie
3,193
Theory
3,128
Service quality
2,684
Dienstleistungsqualität
2,672
Deutschland
2,180
Germany
1,927
Product quality
1,645
Produktqualität
1,643
USA
1,454
public sector
1,383
United States
1,339
Private sector
1,203
Prozessmanagement
1,197
Privatwirtschaft
1,167
Standardisierung
1,115
Standardization
1,112
Business process management
1,099
Supply chain
989
Lieferkette
988
India
950
Customer satisfaction
934
Innovation
928
Kundenzufriedenheit
909
Performance measurement
899
Indien
883
Performance-Messung
870
Manufacturing industries
869
Industrie
866
Unternehmenserfolg
841
Organizational change
832
Firm performance
830
EU-Staaten
817
Welt
812
Öffentlicher Dienst
801
World
796
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566
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234
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510
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59
Book section
59
Case study
36
Fallstudie
36
Hochschulschrift
21
Collection of articles of several authors
19
Sammelwerk
19
Thesis
15
Ratgeber
11
Guidebook
10
Aufsatzsammlung
9
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8
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8
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8
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8
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7
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7
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6
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6
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4
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4
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2
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2
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1
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1
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1
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English
706
German
91
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6
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Antony, Jiju
68
Garza-Reyes, Jose Arturo
16
Sodhi, Harsimran Singh
13
Cudney, Elizabeth A.
11
Dahm, Markus H.
11
Furterer, Sandra L.
11
McDermott, Olivia
11
Chiarini, Andrea
10
Rathi, Rajeev
10
Töpfer, Armin
10
Laureani, Alessandro
9
Bhat, Shreeranga
8
Cherrafi, Anass
8
Haindl, Christoph
8
Shokri, Alireza
8
Singh, Bikram Jit
8
Sony, Michael
8
Doordarshi Singh
7
Madhani, Pankaj M.
7
Naschold, Frieder
7
Gijo, E. V.
6
Kumar, Vikas
6
Singh, Mahipal
6
Sreedharan, V. Raja
6
Sunder M., Vijaya
6
Swarnakar, Vikas
6
Basu, Ron
5
Godinho Filho, Moacir
5
Kaswan, Mahender Singh
5
McFadden, Kathleen L.
5
Rodgers, Bryan
5
Tortorella, Guilherme Luz
5
Charkaoui, Abdelkabir
4
Douglas, Alex
4
Franchetti, Matthew John
4
Garg, Dixit
4
Gowen, Charles, III.
4
Günther, Swen
4
Salah, Souraj
4
Skalli, Dounia
4
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Deutscher Quality-Circle- und Quality-Management-Kongress <11, 1992, Honnef>
3
Deutsche Quality-Circle-Gesellschaft
2
REFA - Verband für Arbeitsstudien und Betriebsorganisation
2
Berufsakademie Mannheim
1
Books on Demand GmbH <Norderstedt>
1
Edward Elgar Publishing
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
Logos Verlag Berlin
1
Qualitätsfachtagung <6, 1992, Neu-Ulm>
1
Qualitätsforum <1, 1993, Leoben>
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Stadtwerke Ettlingen
1
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Published in...
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The TQM journal : the international review of organizational improvement
48
International journal of six sigma and competitive advantage : IJSSCA
47
Total quality management & business excellence
37
International journal of quality & reliability management
34
International journal of productivity and quality management : IJPQM
24
The international journal of productivity and performance management : IJPPM
23
Quality management journal : QMJ
22
International journal of production research
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
A Productivity Press book
12
SpringerLink / Bücher
10
Business process management journal
9
International journal of services and operations management
9
Journal of industrial engineering and management : JIEM
9
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
9
International journal of business excellence
8
International journal of production economics
8
Six Sigma in der Finanzbranche
8
The international journal of productivity and performance management
8
International journal of business excellence : IJBEX
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of process management and benchmarking : IJPMB
7
Lean Six Sigma in service : applications and case studies
6
Global business and organizational excellence : a review of research & best practices
5
Health care management review : HCM review
5
IEEE transactions on engineering management : EM
5
International journal of quality and service sciences
5
International journal of services and operations management : IJSOM
5
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
5
Journal of health organization and management
5
International journal of operations & production management
4
Journal of operations management
4
Lean six sigma approaches in manufacturing, services, and production
4
Operations management research : OMR ; advancing practice through theory
4
European research studies
3
Europäische Hochschulschriften / 5
3
Management for Professionals
3
Praxisreihe Qualitätswissen
3
Springer eBook Collection
3
Understanding six sigma : concepts, applications and challenges
3
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Source
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ECONIS (ZBW)
791
USB Cologne (EcoSocSci)
8
RePEc
1
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1
The need for implementing lean in the public sector
Neumann, Shelli L.
;
Mothersell, William M.
;
Motwani, …
- In:
International journal of business excellence
8
(
2015
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011508656
Saved in:
2
Lean Six Sigma in the public sector : yesterday, today and tomorrow
Rodgers, Bryan
;
Antony, Jiju
;
Edgeman, Rick
;
Cudney, …
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 528-540
Persistent link: https://www.econbiz.de/10012440309
Saved in:
3
Lean six sigma in the public sector : overcoming persistent management challenges
Juliani, Fernando
;
Oliveira, Otávio José de
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 58-75
Persistent link: https://www.econbiz.de/10012500772
Saved in:
4
Lean Six Sigma in policing services : case examples, lessons learnt and directions for future research
Antony, Jiju
;
Rodgers, Bryan
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 613-625
Persistent link: https://www.econbiz.de/10012199773
Saved in:
5
Can Lean Six Sigma make UK public sector organisations more efficient and effective?
Antony, Jiju
;
Rodgers, Bryan
;
Gijo, E. V.
- In:
The international journal of productivity and …
65
(
2016
)
7
,
pp. 995-1002
Persistent link: https://www.econbiz.de/10011620363
Saved in:
6
Lean Six Sigma for public sector organizations : is it a myth or reality?
Antony, Jiju
;
Rodgers, Bryan
;
Cudney, Elizabeth A.
- In:
International journal of quality & reliability management
34
(
2017
)
9
,
pp. 1402-1411
Persistent link: https://www.econbiz.de/10011805116
Saved in:
7
Lean management practices perception and their influence on organizational performance in a public Higher Education Institution
Klein, Leander Luiz
;
Vieira, Kelmara Mendes
;
Marçal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 673-697
Persistent link: https://www.econbiz.de/10014321340
Saved in:
8
Bankmarketing : schlanke Strukturen und Servicequalität als strategische Aufgabe für Universalkreditinstitute
Bielenberg, Ulf
-
1997
Persistent link: https://www.econbiz.de/10000630484
Saved in:
9
Integratives Qualitäts-, Zeit- und Kostenmanagement : Entwicklung und Implementierung eines ganzheitlichen Management-Konzepts
Steinbach, Ralf F.
-
1997
Persistent link: https://www.econbiz.de/10000603603
Saved in:
10
The ultimate improvement cycle : maximizing profits through the integration of lean, Six Sigma, and the theory of constraints
Sproull, Robert
-
2009
Persistent link: https://www.econbiz.de/10003779941
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