In recent decades, many firms offered more discretion to their employees, often increasing the productivity of effort but also leaving more opportunities for shirking. These "high-performance work systems" are difficult to understand in terms of standard moral hazard models. We show...

This work addresses the optimal design of the monitoring technology for a team when collective liability can not form. It shows that the principal's optimal design choice is then to concentrate monitoring on the less productive agent in a team. By controlling the less productive agent she fully...

What is the motivational effect of imposing a minimum effort require- ment? Agents may no longer exert voluntary effort but merely meet the requirement. Here, we examine how such hidden costs of control change when control is considered legitimate. We study a principal- agent model where control...