The study makes use of a case study approach and centers on Southwest Airlines, a business well known for its employee-focused culture and high levels of employee engagement. Using both anecdotal and quantitative data, the study examines the effects of Southwest's employee appreciation program...

Asbtract Purpose the main objective of this article is to check whether the relationship between corporate social responsibility activities and employee commitment is mediated by the existence of two other attitudinal variables of workers: intrinsic motivation and trust towards the organisation....

I examine the history of employee engagement and how it has been characterised by thinkers in sociology, psychology, management and economics. I suggest that, while employers may choose to invest in employee engagement, there are alternative management strategies that may be profit-maximising. I...

A novel field experiment shows that learning activities in pairs with a greater spread in abilities lead to better individual work performance, relative to those in pairs with similar abilities. The positive effect of the former is not limited to their performance in peer learning material, but...

This study investigates the heterogeneity of peer effects using data on speed skating. Specifically, I examine whether and how skaters' times are affected by those of their competitors who start simultaneously under various race distances and monetary prizes. On average, while I find no evidence...

Purpose of the article: Employee engagement, which has been acclaimed as one of the key determinants of the organisational performance, largely depends on employees' dispositions. Thus, the purpose of this study is to examine the effects of high performance work practices (HPWPs) on employee...

The purpose of this article is to investigate the relationship between intrinsic job-related motivators and hotel employees' work engagement and to examine how it may correlate with important employees' outcomes, such as the prescribed-role and extra-role customer service. The literature review...