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~subject:"Leistungsmotivation"
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A Study of the Impact of Front...
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Leistungsmotivation
Service quality
24,335
Dienstleistungsqualität
23,587
Job satisfaction
17,399
Customer satisfaction
17,173
Arbeitszufriedenheit
16,672
Kundenzufriedenheit
15,577
Consumer behaviour
10,408
Konsumentenverhalten
10,214
Relationship marketing
9,431
Beziehungsmarketing
9,383
Hotel industry
7,679
Hotellerie
7,590
Arbeitsverhalten
5,073
Work behaviour
5,064
Employee retention
3,513
Mitarbeiterbindung
3,512
Qualitätsmanagement
3,363
Quality management
3,298
Work motivation
3,136
Satisfaction
3,019
Salespeople
2,916
Wirtschaftsprüfung
2,904
Verkaufspersonal
2,903
Financial audit
2,898
Krankenhaus
2,885
Hospital
2,864
Deutschland
2,837
Theorie
2,786
Theory
2,734
Germany
2,669
USA
2,548
Organizational behaviour
2,501
Personalmanagement
2,485
Human Resource Management
2,482
Verhalten in Organisationen
2,479
United States
2,467
Job performance
2,336
Arbeitsleistung
2,334
Emotion
2,316
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Undetermined
1,558
Free
737
CC license
143
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Article
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5
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Hochschulschrift
50
Thesis
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Sammelwerk
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Aufsatzsammlung
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Case study
10
Fallstudie
10
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8
Conference paper
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Konferenzbeitrag
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Ratgeber
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2
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French
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Karatepe, Osman M.
35
Bakker, Arnold B.
33
Shuck, Brad
20
Schaufeli, Wilmar B.
16
Demerouti, Evangelia
13
Propper, Carol
13
Alfes, Kerstin
12
Hur, Won-Moo
11
Luu Trong Tuan
11
Siddiqui, Danish Ahmed
11
Bryson, Alex
10
Abun, Damianus
9
Zigarmi, Drea
9
Abid, Ghulam
8
Bloom, Nicholas
8
Boxall, Peter F.
8
Dur, Robert A. J.
8
Neunzig, Alexander R.
8
Seiler, Stephan
8
Van Reenen, John
8
Yoo, Jaewon
8
Bailey, Catherine
7
Feldt, Taru
7
Ferraz, Claudio
7
Gillet, Nicolas
7
Glazer, Amihai
7
Magallanes, Theogenia
7
Mihail, Dimitrios M.
7
Morin, Alexandre
7
Nikolova, Milena
7
Nimon, Kim
7
Shin, Yuhyung
7
Teo, Stephen T. T.
7
Tims, Maria
7
Burgess, Simon M.
6
Derks, Daantje
6
Gächter, Martin
6
Mallin, Michael L.
6
Muafi
6
Parker, Sharon K.
6
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National Bureau of Economic Research
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Center for the Study of Law and Economics <Saarbrücken>
4
Springer Fachmedien Wiesbaden
3
Edward Elgar Publishing
2
Campus Verlag
1
Deutscher Soziologentag <21, 1982, Bamberg>
1
Eidgenössische Technische Hochschule Zürich
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
GABAL-Verlag GmbH
1
Gleason Works
1
Harvard Graduate School of Business Administration
1
Health and Wlfare
1
Indien / Registrar General
1
Lever Brothers <Port Sunlight>
1
Minister of State for Fitness and Ameateur Sport
1
Morgan Crucible Company Limited
1
Nordic Council of Ministers
1
Peter Lang GmbH
1
Präventive Arbeitsgestaltung in Produktion und Logistik. Erfolgreiche Unternehmensbeispiele und Forschungsergebnisse <Veranstaltung> <2019, Stuttgart>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer International Publishing
1
Thurm Wissenschaftsverlag
1
Universität Hamburg
1
Universität Zürich
1
VSA-Verlag
1
Verlag Dr. Kovač
1
W. Kohlhammer GmbH
1
Walhalla & Praetoria Verlag Vogl & Klenner
1
Werner Reimers Stiftung
1
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International journal of hospitality management
59
Journal of vocational behavior
58
International journal of human resource management
52
The international journal of human resource management
49
Journal of managerial psychology
45
Cogent business & management
37
Journal of business research : JBR
36
Employee relations
35
Public management review
32
International journal of contemporary hospitality management
31
Personnel review
29
Administrative Sciences : open access journal
28
Career development international : the journal for executive, consultants, academics and individuals
27
International journal of organizational analysis
26
Public personnel management
24
Journal of business and psychology
22
International journal of manpower
21
Leadership & organization development journal
21
Discussion paper series / IZA
20
Management research review
20
Human resource management
19
Journal of management & organization : JMO
19
Global business review
18
Advances in developing human resources : ADHR
17
Journal of business ethics : JOBE
17
Journal of hospitality marketing & management
17
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
17
Public performance & management review
17
The service industries journal
17
Journal of Asian finance, economics and business : JAFEB
16
Journal of HRM - human resource management
16
Journal of hospitality and tourism insights
16
Pakistan journal of commerce and social sciences
16
Group & organization management : an international journal
15
Journal of organizational effectiveness : people and performance ; JOEPP
15
Tourism management : research, policies, practice
15
European management journal
14
Human relations
14
Human resource development international : HRDI
14
Human resource management journal
14
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ECONIS (ZBW)
3,139
EconStor
18
USB Cologne (EcoSocSci)
4
RePEc
2
USB Cologne (business full texts)
1
OLC EcoSci
1
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1
The role of polychronicity and intrinsic motivation as personality traits on frontline employees' job outcomes : an empirical study from Malaysia
Daskin, Mustafa
;
Surucu, Ozlem Altunoz
- In:
Asia-Pacific journal of business administration
8
(
2016
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10011552972
Saved in:
2
"They" threaten my work : how AI service robots negatively impact frontline hotel employees through organizational dehumanization
Xu, Tao
;
Zheng, Yu-Hao
;
Zhang, Jinhua
;
Wang, Zixuan
-
2025
Persistent link: https://www.econbiz.de/10015376345
Saved in:
3
Are humorous frontline employees hotels' secret weapons? : investigating when and why employee sense of humor promotes service performance
Liu, Xinyu
;
Wu, Long-Zeng
;
Ye, Yijiao
;
Kwan, Ho Kwong
- In:
International journal of hospitality management
118
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015069325
Saved in:
4
Frontline employee work engagement and customer service evaluations : a conceptual replication
Van Vaerenbergh, Yves
;
Hazée, Simon
- In:
Journal of service management
35
(
2024
)
5
,
pp. 630-652
Persistent link: https://www.econbiz.de/10015208220
Saved in:
5
Identifying some roots of frontline employee : attitude in market orientation
Siddiqi, Mushtaq A.
- In:
Acta Universitatis Danubius / Oeconomica
9
(
2013
)
6
,
pp. 5-13
Persistent link: https://www.econbiz.de/10010342064
Saved in:
6
Frontline employee empowerment and perceived customer satisfaction
Proença, Teresa
;
Torres, Ana
;
Sampaio, Ana Sofia
- In:
Management research : the journal of the Iberoamerican …
15
(
2017
)
2
,
pp. 187-206
Persistent link: https://www.econbiz.de/10011772647
Saved in:
7
The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi
;
Dean, David
;
Nansuri, Ruhadi
;
Triyuni, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
Saved in:
8
The double-edged sword effect of service recovery awareness of frontline employees : from a job demands-resources perspective
Zhang, Mo
;
Geng, Ruoqi
;
Hong, Zhisheng
;
Song, Wenhao
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293865
Saved in:
9
The interactive influence of frontline employee motivational orientation and service climate/strength upon employee need satisfaction and performance
Jung, Jin Ho
;
Yoo, Jaewon
;
Arnold, Todd J.
;
Ryu, Seongmin
- In:
Journal of service research
27
(
2024
)
4
,
pp. 617-635
Persistent link: https://www.econbiz.de/10015375882
Saved in:
10
Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry
Karatepe, Osman M.
;
Karadas, Georgiana
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
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