well as aspects of the logistics efficiency, are being examined, and the gaps between the expectations of people using … this paper is the formulation of a framework which can be used to assess the quality of B2C logistics services. Results …

. The common approach of using traditional logistics systems and fulfilment concepts does not lead to long-term success. Con … research areas of e-commerce and of lo-gistics and supply chain management, especially online food supply chains. In this area …

only fruits and vegetables. Furthermore, we considered the food waste generated in the logistics processes and not that …