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Lean management of global supply chain

Monden, Yasuhiro (contributor); … - 2016

Persistent link: https://www.econbiz.de/10011327563

Logistik-Marketing: Qualitätsmanagement

Witte, Hermann - 2020

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Evaluation factors in successful global selective outsourcing operations

Majanoja, Anne-Maarit; Linko, Linnéa; Leppänen, Ville - In: International journal of services technology and management 23 (2017) 5/6, pp. 528-549

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An integrative model for Lean Six Sigma implementation in logistics services environments

Leeuw, Sander de; Gutierrez Gutierrez, Leopoldo; … - In: Review of business and economic literature 58 (2013) 3, pp. 211-229

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Using a modified SERVQUAL approach to assess the quality of supply chain services in Greek online supermarkets

Mitropoulou, Anastasia D.; Tsoulfas, Giannis T. - In: Logistics 5 (2021) 4, pp. 1-17

Background: The purpose of this paper is to study customer satisfaction concerning orders from online supermarkets, which have recently boomed to fulfil the increased needs of customers during the COVID-19 pandemic. The service quality, as well as aspects of the logistics efficiency, are being...

Persistent link: https://www.econbiz.de/10012661386