This paper presents a new practical game which helps undergraduate students to understand how the concept of supply chain management (SCM) works. The game uses a simple supply chain structure incorporating three entities of the supply chain: supplier, plant, and customer. The game employs a set...

Gerade in wirtschaftlich schwierigen Zeiten gilt es, die Zukunftsf?higkeit von Unternehmen und ganzen Wertsch?pfungsketten zu erhalten, indem die Herausforderungen in der Logistik und dem Supply Chain Management aufgegriffen, Chancen herausgearbeitet und konkrete L?sungen ermittelt werden.Dieser...

Research Question: The essential problem being analyzed in the present paper is the search for methods to assess or rather measure supply chain flexibility. Due to a multi-dimensional characteristic supply chain flexibility is particularly difficult to analyze and to evaluate with adequate...

What is the connection between Logistics, customer service and customer Satisfaction levels? What are the role and importance of a Company’s Logistics policies on the overall Customer Experience? What is a generally acceptable response time from a Customer Service?

How can the performance of a logistic service level be measured in a consistent way, and how can the measured service level in one country be compared to another country?

Research Question: The essential problem being analyzed in the present paper is the search for methods to assess or rather measure supply chain flexibility. Due to a multi-dimensional characteristic supply chain flexibility is particularly difficult to analyze and to evaluate with adequate...

Research Questions: Are the effects of productive leadership on individual working performance higher than the effects of pay-for-performance programs? Methods: Empirical study using survey to evaluate the correlation between individual working perfor-mance of employees, pay-for- performance...

Research Question: Is knowledge management still a relevant topic in organizations? How are the topics knowledge management and leadership connected? Methods: Literature review combined with theoretical consideration Results: Knowledge Management translated into a communication method for leaders