Background: Centuries after its introduction in Africa, the western-style logistics system has not replicated the same … results as it has in other parts of the world. The continent continues to grapple with poor logistics infrastructure and low …, for the development of a logistics system designed for the African socioeconomic environment and the peculiarities of the …

well as aspects of the logistics efficiency, are being examined, and the gaps between the expectations of people using … this paper is the formulation of a framework which can be used to assess the quality of B2C logistics services. Results …