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The effects of trust and communication on flexibility and customer relationships between port logistics firms and shippers
Bae, Hee-Sung - In: The Asian Journal of Shipping and Logistics 40 (2024) 2, pp. 118-125
The objective of this study is to examine the effects of trust and communication on flexibility and customer … a positive effect on both flexibility and customer relationships. When there is a high level of mutual trust between … services. Third, the flexibility of port logistics firms enhances customer relationships with shippers. By offering flexible …
Persistent link: https://www.econbiz.de/10014631280
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Mögliche Rolle von Logistik-Dienstleistern als Agilitätsstifter in der Supply Chain
Precht, Philipp; Prockl, Günter - In: Supply Chain Network Management : Gestaltungskonzepte …, (pp. 65-80). 2010
Persistent link: https://www.econbiz.de/10003986251
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Relationship flexibility in a 3PL context : impacts of network embeddedness, guanxi, and explicit contract
Chen, Haozhe; Zemanek, James E. <Jr.>; Mai, Enping; Tian, Yu - In: Journal of marketing channels : ... distribution … 22 (2015) 4, pp. 253-264
Persistent link: https://www.econbiz.de/10011435896
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Service network design for an intermodal container network with flexible transit times and the possibility of using subcontracted transport
Riessen, Bart van; Negenborn, Rudy R.; Dekker, Rommert; … - In: International journal of shipping and transport … 7 (2015) 4, pp. 457-478
Persistent link: https://www.econbiz.de/10011405662
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Flexibility and quality in logistics and relationships
Yu, Kangkang; Cadeaux, Jack; Song, Hua - In: Industrial marketing management : the international … 62 (2017), pp. 211-225
Persistent link: https://www.econbiz.de/10011707139
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Relational benefits and manufacturer satisfaction : an empirical study of logistics service in supply chain
Li, Ling; Ford, John B.; Zhai, Xin; Xu, Li - In: International journal of production research 50 (2012) 19, pp. 5445-5459
Persistent link: https://www.econbiz.de/10009668004
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Trust, commitment, logistics outsourcing relationship quality, relationship satisfaction, strategy alignment and logistics performance : a case of selected manufacturing firms in U...
Kalubanga, Matthew; Namagembe, Sheila - In: The international journal of logistics management 33 (2022) 1, pp. 102-140
Persistent link: https://www.econbiz.de/10013164402
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The moderating effect of Guanxi on supply chain competencies of logistics firms in China
Ding, Ming Juan; Jie, Ferry - In: International journal of logistics : research and … 24 (2021) 4, pp. 407-425
Persistent link: https://www.econbiz.de/10012608898
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Behavioral factors influencing partner trust in logistics collaboration : a review
Daudi, Morice; Hauge, Jannicke Baalsrud; Thoben, … - In: Logistics research 9 (2016) 1, pp. 1-11
Logistics collaboration has emerged a prevalent strategy to mitigate challenge individuals and organizations encounter. A successful collaboration, however, depends on certain trustworthy behaviors partner exhibit. To that end, understanding aspects constituting behavioral uncertainty and...
Persistent link: https://www.econbiz.de/10011600494
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Incentive for information sharing through revenue-sharing contracts in a logistics service provider and customer relationship
Elbert, Ralf; Tränkner, Cora; Özsucu, Özhan; Gleser, … - In: International journal of integrated supply management : … 12 (2018) 1/2, pp. 143-165
Persistent link: https://www.econbiz.de/10012005538