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~subject:"Loyalty program"
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Loyalty program
Beziehungsmanagement
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Consumer behaviour
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Customer satisfaction
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Frustration
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Kundenmanagement & Electronic Commerce
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Frustration in hierarchischen Kundenbindungsprogrammen : eine empirische Untersuchung
Blacha, Kirsten
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2014
Persistent link: https://www.econbiz.de/10010210086
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