It is standard procedure to use short-term measures for designing customized marketing campaigns and evaluating their success. We consider the integration of customer lifetime value (CLV) thinking into the category selection problem for targeted coupons. This problem involves two primary...

Managerial flexibility has value in the context of uncertain R&D projects,as management can repeatedly gather information about uncertain project and market characteristics and, based on this information,change its course of action.This value is now well accepted and referred to as real option...