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Managing services : marketing, operations, and human resources
Lovelock, Christopher H. (contributor) - 1988
Persistent link: https://www.econbiz.de/10000752098
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Managing services : marketing, operations, and human resources
Lovelock, Christopher H. (contributor) - 1992 - 2. ed.
Persistent link: https://www.econbiz.de/10004153871
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Managing services : marketing, operations and human resources
Lovelock, Christopher H. - 1988
Persistent link: https://www.econbiz.de/10009589024
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Principles of service marketing and management
Lovelock, Christopher H.; Wright, Lauren - 1999
Persistent link: https://www.econbiz.de/10004139421
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Competing through services : strategy and implementation ; cases and text
Vandermerwe, Sandra (contributor);  … - 1994
Persistent link: https://www.econbiz.de/10004185634