Purpose – The purpose of this paper is to reveal how individualized training helped managers to become better supervisors at West Yorkshire Probation Service, UK. Design/methodology/approach – Presents statistics on the costs of unplanned absences at work, the skills managers need to...

Explores inter‐functional differences between marketing and other departments from a decision‐making perspective, with particular emphasis on managers’ perceptions of problems. Problems are differentiated along two main axes: operational‐strategic and structured‐unstructured. The...

Purpose – Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over...

The authors draw on their considerable experience in writing and using case studies both in the UK and abroad to explain the potential benefits of using the case study method in management teaching. In this, the first of two articles on the subject, they elaborate on the potential benefits of...

Purpose – The purpose of this study is to examine the relationship between managerial skills and effectiveness in a cross-cultural setting to determine their applicability. Design/methodology/approach – Data from 7,606 managers in 5 countries from a large multinational firm were analyzed...

Purpose – The purpose of this paper is to report the development and validation of the entrepreneurial behaviour inventory (EBI), an instrument for measuring the entrepreneurial behaviours of corporate managers. Design/methodology/approach – Through actual consulting experience, interviews...

In recent years, management training development has secured an increasingly important place in the life of the business managers. After the peace agreement, to find a solution for the apparent lack of managerial strength, many management‐training programmes (MTPs), of an off‐the‐job...

Purpose – The purpose of this paper is to introduce the special issue and to point at how much in the current economic and social crisis has to do with having lost an integrative, holistic and humanistic approach to management and organizations. Design/methodology/approach – Following a...