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This book demonstrates how hospitals can be transformed into dynamic, patient-centered, and cost-effective organizations. It describes systems for providing safe, high-quality medical services and outlines the importance of data for health outcomes. In this regard, the book underscores the...
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-- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7 …This book provides a detailed account of the global hotel industry with focus on managerial work and people management …. The understanding of the managers’ work from a people management perspective is critical for successful hotel operations …
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