If the use of Advanced Manufacturing Technology (AMT) is to be successful it is vital to give proper consideration to implementation. Failure usually results because implementation has not been carried out in relation to strategic objectives. As a consequence technical considerations, e.g. cost...

The research reported examines the role of service in manufacturing. Focuses on the degree to which Chase′s “Service Factory” concept is applicable in the UK. Also examines the role of service in four manufacturing companies. It was found that the roles reported by Chase in the USA are...

Reports on a joint project between IBM and the London Business School, where over 700 factories have so far been visited in an international benchmarking study. The objective has been to understand how far they have adopted manufacturing best practice and what operational benefits they have...