Do voters value the quality of local public goods, such as whether pavements are clean, whether benches in the park need repair, or whether local roads are in good shape? Using almost 150,000 geo-located complaints that were posted on the complaint-platform FixMyStreet.com between 2007 and 2011,...

Credence goods markets, such as those for car repairs and medical treatments, are generally characterized by an ex-ante and ex-post information asymmetry between the uninformed buyer and the informed seller. Previous literature demonstrates that efficiency and fraud in a monopolist credence...