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Free-to-fee transformation of industrial services
Mustak, Mekhail; Ulaga, Wolfgang; Grohmann, Marcella Maria - In: Journal of service research 26 (2023) 1, pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
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The adoption of strategic pricing by industrial service firms
Indounas, Kostis - In: The journal of business & industrial marketing 30 (2015) 5, pp. 521-535
Persistent link: https://www.econbiz.de/10011339892
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Giving ideas a chance : systematic development of services in manufacturing industry
Strassl, Johann; Schicker, Günter; Grasser, Christian - 2015
The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to discuss its implication for companies with a focus on product development and product sales. This paper looks at new service development (NSD) literature and argues for design...
Persistent link: https://www.econbiz.de/10010500611
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The performance impact of industrial services and service orientation on manufacturing companies
Kohtamaki, Marko; Hakala, Henri; Partanen, Jukka; … - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
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Service productivity in different industries : an empirical investigation
Klingner, Stephan; Pravemann, Stephanie; Becker, Michael - In: Benchmarking : an international journal ; BIJ 22 (2015) 2, pp. 238-253
Persistent link: https://www.econbiz.de/10011279603
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The servitization of manufacturing : a systematic literature review of interdependent trends
Lightfoot, Howard; Baines, Tim; Smart, Palin - In: International journal of operations & production … 33 (2013) 11/12, pp. 1408-1434
Persistent link: https://www.econbiz.de/10010232761
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Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Partanen, Jukka; Kohtamäki, Marko; Parida, Vinit; … - In: The journal of business & industrial marketing 32 (2017) 2, pp. 295-309
Persistent link: https://www.econbiz.de/10011629576
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Capability configurations for advanced service offerings in manufacturing firms : using fuzzy set qualitative comparative analysis
Rönnberg Sjödin, David; Parida, Vinit; Kohtamäki, Marko - In: Journal of business research : JBR 69 (2016) 11, pp. 5330-5335
Persistent link: https://www.econbiz.de/10011589804
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Ecosystem evolution mechanism of manufacturing service system driven by service providers
Zhang, Wei; Shi, Yongjiang; Yang, Miying; Xinjian, Gu; … - In: International journal of production research 55 (2017) 11/12, pp. 3542-3558
Persistent link: https://www.econbiz.de/10011655334
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The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth; Raddats, Chris; Witell, Lars - In: Journal of business research : JBR 98 (2019), pp. 328-338
Persistent link: https://www.econbiz.de/10012007247