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Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
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Correcting the t statistic for measurement error
Durvasula, Srinivas
;
Sharma, Subhash
;
Carter, Kealy
- In:
Marketing letters : a journal of research in marketing
23
(
2012
)
3
,
pp. 671-682
Persistent link: https://www.econbiz.de/10009579981
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The analysis of mean differences using mean and covariance structure analysis : effect size estimation and error rates
Sharma, Subhash
;
Durvasula, Srinivas
;
Ployhart, Robert E.
- In:
Organizational research methods : ORM
15
(
2012
)
1
,
pp. 75-102
Persistent link: https://www.econbiz.de/10009410367
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