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Messung
Quality management
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Qualitätsmanagement
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Customer satisfaction
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Germany
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Kundenzufriedenheit
3
Assembly-line production
2
Business improvement
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product development
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requirements
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structuring
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Crostack, Horst-Artur
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Kern, Christian
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Refflinghaus, Robert
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International journal of quality and service sciences
1
Unternehmerisches Qualitätsmanagement : Bericht zur [13.] GQW-Jahrestagung 2010, Aachen ; [23. und 24. Februar...]
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ECONIS (ZBW)
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The suitability of Kano's method for the requirements of the cutlery industry : results of a case study associated with an approach to widen Kano's theory
Crostack, Horst-Artur
;
Kern, Christian
;
Refflinghaus, Robert
- In:
International journal of quality and service sciences
2
(
2010
)
3
,
pp. 352-368
Persistent link: https://www.econbiz.de/10008758757
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2
Anforderungsanalyse in der Schneidwarenindustrie : Ergebnisse und weitere Entwicklungstendenzen der Kano-Methodik
Crostack, Horst-Artur
;
Kern, Christian
;
Refflinghaus, Robert
- In:
Unternehmerisches Qualitätsmanagement : Bericht zur …
,
(pp. 7-29)
.
2010
Persistent link: https://www.econbiz.de/10003967339
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