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Motivational factors in sales team management and their influence on employee's performance : a case of Nepalese insurance company

Sapkota, Anshu - In: Nepalese journal of economics : a publication of … 7 (2022) 2, pp. 94-108

Persistent link: https://www.econbiz.de/10014320724

When customers want to become frontline employees : an exploratory study of decision factors and motivation types

Wang, Chen-Ya; Guchait, Priyanko; Chiang, Cheng-Hsin; … - In: Service business 11 (2017) 4, pp. 871-900

Persistent link: https://www.econbiz.de/10011915017

Using work design to motivate customer-oriented behaviors

Rayburn, Steven W.; Gilliam, David A. - In: The service industries journal 36 (2016) 7/8, pp. 339-355

Persistent link: https://www.econbiz.de/10011564148

The effect of communication practice on deviance among Korean salespeople : the mediating role of intrinsic motivation

Yoo, Jaewon; Flaherty, Karen; Frankwick, Gary L. - In: Journal of business research : JBR 67 (2014) 9, pp. 1991-1999

Persistent link: https://www.econbiz.de/10010380091

Linking person-job fit and intrinsic motivation to salespeople's service innovative behavior

Alqhaiwi, Zaid Oqla; Koburtay, Tamer; Karatepe, Osman M. - In: The journal of services marketing 37 (2023) 9, pp. 1186-1200

Persistent link: https://www.econbiz.de/10014473557

Does leader-member exchange enhance performance in the hospitality industry? : the mediating roles of task motivation and creativity

Wang, Chung-Jen - In: International journal of contemporary hospitality management 28 (2016) 5, pp. 969-987

Persistent link: https://www.econbiz.de/10011584077

Perceptions of HR practices on job motivation and work-life balance : mixed drives and outcomes in a labor-intensive sector

Bui, Hong T. M.; Liu, Gordon; Footner, Sarah - In: International journal of manpower 37 (2016) 6, pp. 1004-1023

Persistent link: https://www.econbiz.de/10011624728

Motivations and commitment to work in the hospitality industry : investigating employee psychology and responsible organizational behaviors

Camilleri, Mark Anthony; Troise, Ciro; Morrison, Alastair M. - In: Tourism review 79 (2024) 1, pp. 85-103

Persistent link: https://www.econbiz.de/10014511875

Studying the relationship between human resources practices, employee motivation, and online hotel reviews : an empirical approach to the hospitality industry

Meira, Jessica Vieira de Souza; Hancer, Murat; Anjos, … - In: Tourism and hospitality research : THR 22 (2022) 2, pp. 196-208

Increasing competition in hospitality is one of the industry challenges, which depends mainly on human capital. Thus, this research investigated the relationship between human resources practices, employee motivation, and online hotel reviews. Hypotheses were tested using two-phase survey data...

Persistent link: https://www.econbiz.de/10013257509

The motivational antecedents and performance consequences of corporate volunteering : when do employees volunteer and when does volunteering help versus harm work performance?

Hu, Jia; Jiang, Kaifeng; Mo, Shenjiang; Chen, Honghui; … - In: Organizational behavior and human decision processes : … 137 (2016), pp. 99-111

Persistent link: https://www.econbiz.de/10011618953

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