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The role of polychronicity and intrinsic motivation as personality traits on frontline employees' job outcomes : an empirical study from Malaysia
Daskin, Mustafa; Surucu, Ozlem Altunoz - In: Asia-Pacific journal of business administration 8 (2016) 2, pp. 177-196
Persistent link: https://www.econbiz.de/10011552972
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Promoting hotel employees' work engagement and its service outcomes : the critical role of intrinsic motivation
Grobelna, Aleksandra; Wyszkowska-Wróbel, Ewa - In: International journal of management and economics 59 (2023) 3, pp. 264-274
The purpose of this article is to investigate the relationship between intrinsic job-related motivators and hotel employees' work engagement and to examine how it may correlate with important employees' outcomes, such as the prescribed-role and extra-role customer service. The literature review...
Persistent link: https://www.econbiz.de/10014444716
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The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes
Daskin, Mustafa; Arasli, Huseyin; Azilah Kasim - In: International journal of management practice : IJMP 8 (2015) 4, pp. 269-295
Persistent link: https://www.econbiz.de/10011477582
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Does employer brand fuel job satisfaction? : the role of intrinsic motivation
Pavlovic, Goran; Slavković, Marko - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 15 (2024) 1, pp. 11-18
Persistent link: https://www.econbiz.de/10014635224
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Studying the relationship between human resources practices, employee motivation, and online hotel reviews : an empirical approach to the hospitality industry
Meira, Jessica Vieira de Souza; Hancer, Murat; Anjos, … - In: Tourism and hospitality research : THR 22 (2022) 2, pp. 196-208
frontline employees and human resources managers from hotels located in Brazil and England. Quantitative online hotel review … ratings were collected from the surveyed hotels as performance indicators. Partial least squares structural equation modeling …
Persistent link: https://www.econbiz.de/10013257509
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Why hotels give to charity : interdependent giving motives
Lin, Chien-Pang; Wu, Chi-Mei Emily; Tsai, Jen-Hsin - In: International journal of hospitality management 86 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241476
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Assessing chinese hotel employee’s motivation and involvement in the context of applying loyalty programme practices in international hotel chains in china
Moller, Thorsten Robert - In: Administrative Sciences : open access journal 14 (2024) 9, pp. 1-17
To understand how to strengthen employee's loyalty programme (LP) behaviour, this research examined the connection between Chinese hotel employee's intrinsic motivation (IM), extrinsic motivation (EM), their intention to apply loyalty programme practices (LPP) in the Chinese hotel industry and...
Persistent link: https://www.econbiz.de/10015073326
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Motivational factors and the hospitality industry : a case study examining the effects of changes in the working environment
Marshall, Thomas; Mottier, Ewa M.; Lewis, Robert A. - In: Journal of business case studies 11 (2015) 3, pp. 123-132
Persistent link: https://www.econbiz.de/10011372478
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The Moderating Role of Intrinsic Motivation on Turnover Intention of the Employees in Five Star Hotels
Jarwan, Ayman Mousa Ali; Harada, Prof. Dr.Yoshifumi; … - 2020
turnover and how they can be managed. The findings indicated strategies for human resource employment in hotels that can be … employee-job fit. This research and its findings is expected to guide hotels in how to mitigate high labor turnover through the …
Persistent link: https://www.econbiz.de/10014099760
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When do frontline hospitality employees take charge? : prosocial motivation, taking charge, and job performance : the moderating role of job autonomy
Cai, Zhenyao; Huo, Yuanyuan; Lan, Junbang; Chen, Ziguang; … - In: The Cornell hospitality quarterly 60 (2019) 3, pp. 237-248
Persistent link: https://www.econbiz.de/10012106849