"In light of the new reality imposed by the COVID-19 outbreaks, this book urges the scientific community to study corporate and stakeholder reactions that may lead to changes in CSR, corporate approaches to sustainability and the stakeholders' (consumers, employees, etc) psychology and behavior"--

In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking...