Customer loyalty : exploring its antecedents from a green marketing perspective
Year of publication: |
2015
|
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Authors: | Martínez, Patricia |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 5, p. 896-917
|
Subject: | Sustainability | Customer loyalty | Customer satisfaction | Green marketing | Hospitality | Green loyalty | Green overall image | Hierarchy of effects model | Green satisfaction | Green trust | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Öko-Marketing | Konsumentenverhalten | Consumer behaviour | Datenschutz | Data protection | Umweltbewusstsein | Environmental consciousness | Öko-Produkt | Sustainable product | Nachhaltige Entwicklung | Sustainable development |
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