Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users. This study considered the appropriateness of public...

Part 1: Ethics and Ethical Compliance -- Chapter 1:1 Ethics and Accountable Governance in Africa: An Introduction (Kemi Ogunyemi, Isaiah Adisa, and Robert E. Hinson) -- Chapter 2:Ethical Dilemmas and the Changing Reality in Africa’s Public Sector (Nkemdilim Iheanachor and Emmanuel Etim) --...

The complexities of Public Administration have gained the growing attention of scholars around the world, mainly due to the impacts of the reforms implemented under the doctrine of New Public Management (which aims to apply concepts and practices of private management in public management) on...

Policy analysts are accustomed to thinking in terms of tools and instruments. Yet an authoritative examination of the tools which have been developed to formulate new policies is missing. This book is the first of its kind to distinguish the defining characteristics of the main policy...