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Kundennutzen und Kundentreue : eine Untersuchung zum Treue-Nutzen aus Konsumentensicht
Klingenberg, Beate - 2000
Persistent link: https://www.econbiz.de/10013427493
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Estimation of household utility functions and labour supply response
Wales, T. J.; Woodland, A. D. - 1974
Persistent link: https://www.econbiz.de/10003529421
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"Choose to be optimistic, it feels better?" : evidence of optimism on employment utility
Dawson, Christopher; Hinks, Timothy; Veliziotis, Michail - In: Bulletin of economic research 69 (2017) 4, pp. 428-436
Persistent link: https://www.econbiz.de/10011778936
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Nutzen des Pkw-Verkehrs : Studie für den Allgemeinen Deutschen Automobil-Club e.V. (ADAC)
Kurte, Judith; Esser, Klaus - 2013
Persistent link: https://www.econbiz.de/10014464596
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Nutzenorientierte Marktsegmentierung : ein integrativer Ansatz zum Zielgruppenmarketing im Verkehrsdienstleistungsbereich
Perrey, Jesko - 1998
Persistent link: https://www.econbiz.de/10000665347
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Wechselverhalten von Stromkunden
Pezoldt, Kerstin; Gelbrich, Katja; Wesselmann, Alexander - In: Kundenintegration und Kundenbindung : wie Unternehmen …, (pp. 193-204). 2009
Persistent link: https://www.econbiz.de/10003832583
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The mediating role of psychosocial benefits in the satisfaction formation process
Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999
In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...
Persistent link: https://www.econbiz.de/10011300554
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Customers' relationship expectations and costs as segmentation variables : preliminary evidence from banking
Dimitriadis, Sergios - In: The journal of services marketing 25 (2011) 4, pp. 294-308
Persistent link: https://www.econbiz.de/10009272268
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Creating & delivering your value proposition : managing customer experience for profit
Barnes, Cindy; Blake, Helen; Pinder, David - 2009 - 1. publ.
Persistent link: https://www.econbiz.de/10003840801
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Kundennutzen in industriellen Geschäftsbeziehungen
Beutin, Nikolas - 2000 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001499903