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Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.; Ogawa, Mikako - In: International journal of e-business research : an … 9 (2013) 2, pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
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The impact of e-retail characteristics on initiating mobile retail services : a modular innovation perspective
Chou, Yen-Chun; Chuang, Howard Hao-Chun; Shao, Benjamin … - In: Information & management : the internat. journal of … 53 (2016) 4, pp. 481-492
Persistent link: https://www.econbiz.de/10011495303
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Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen; Kumar, Satinder - In: International journal of electronic customer … 12 (2020) 3, pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
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Mobile app usage and adoption : a literature review
Gera, Rajat; Chadha, Priyanka; Ahuja, Vandana - In: International journal of electronic business : IJEB 15 (2020) 2, pp. 160-195
Persistent link: https://www.econbiz.de/10012205692
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Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok; Walvekar, Shubhangi - In: International journal of business information systems : … 32 (2019) 1, pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
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Effect of perceived value on repurchase intention in e-commerce : a study on the Female Daily mobile application
Tresna, Pratami Wulan; Suryanto; Haidysirly, Hisly - In: International journal of trade and global markets 12 (2019) 3/4, pp. 373-380
Persistent link: https://www.econbiz.de/10012154739
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A study of e-commerce transaction risk assessment model in mobile Internet
Huang, Zhihong - In: Journal of electronic commerce in organizations : the … 15 (2017) 4, pp. 1-10
Persistent link: https://www.econbiz.de/10011763134
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Differential impact of web and mobile interactivity on e-retailers' performance
Gu, Rui; Oh, Lih-bin; Wang, KanLiang - In: Journal of organizational computing and electronic commerce 23 (2013) 4, pp. 325-349
Persistent link: https://www.econbiz.de/10010232536
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Channel capabilities, product characteristics, and the impacts of mobile channel introduction
Bang, Youngsok; Lee, Dong-joo; Han, Kunsoo; Hwang, Minha; … - In: Journal of management information systems : JMIS 30 (2013/14) 2, pp. 101-125
Persistent link: https://www.econbiz.de/10010243633