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Online retailing
Customer service
3,451
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1,196
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1,195
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1,160
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2
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Journal of retailing and consumer services
6
Journal of business research : JBR
4
Journal of retailing
4
SpringerLink / Bücher
4
International journal of physical distribution & logistics management : IJPD & LM
3
International journal of services technology and management : IJSTM
3
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3
SOM research reports
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2
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Harvard-Business-Manager : das Wissen der Besten
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Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
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2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of hospitality management
2
Journal of internet commerce
2
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2
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2
Psychology & marketing
2
Schriftenreihe electronic commerce, marketing & finance
2
Advanced technologies management for retailing : frameworks and cases
1
Applying predictive analytics within the service sector
1
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Asia Pacific journal of marketing and logistics
1
Business horizons
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Electronic markets : the international journal on networked business
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ECONIS (ZBW)
134
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1
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
2
The prediction of online shopping consumers' attitude based on certain statements of consumer and marketing factors with reference to post graduate students in Coimbatore City
Rajendrakumar, R.
- In:
International journal of business information systems : …
39
(
2022
)
4
,
pp. 472-496
Persistent link: https://www.econbiz.de/10013198456
Saved in:
3
A study of online shopping experience and swaying brand preference between Noon and Amazon in UAE
Vakhariya, Shital
- In:
South Asian journal of management : SAJM
27
(
2020
)
2
,
pp. 84-112
Persistent link: https://www.econbiz.de/10012429532
Saved in:
4
Using unlabeled data mining to detect customer perceptions of undefined commodity problems
Wu, Yiqiong
;
Zhu, Qing
;
Liu, Shan
;
Zhang, Fan
;
Wang, Linbo
- In:
International journal of services technology and …
27
(
2021
)
3
,
pp. 209-228
Persistent link: https://www.econbiz.de/10012594219
Saved in:
5
A study on investigating the online impulse purchase intention of Indian women
Divakar, P.
;
Venkatesh, R.
- In:
International journal of work innovation : IJWI
5
(
2024
)
2
,
pp. 164-182
Persistent link: https://www.econbiz.de/10014547212
Saved in:
6
Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.
;
Ramadan, Zahy
;
Kanso, Jana
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
Saved in:
7
E-commerce and e-business innovations with ERP systems
Goundar, Sam
;
Mohammed, Irfaz
;
Devi, Jyotika
;
Lal, Jashneel
- In:
Enterprise systems and technological convergence : …
,
(pp. 145-156)
.
2021
Persistent link: https://www.econbiz.de/10012542367
Saved in:
8
Out of dedication or constraint? : a dual model of post-adoption phenomena and its emperical test in the context of online services
Kim, Sung S.
;
Son, Jai-yeol
- In:
Management information systems : mis quarterly
33
(
2009
)
1
,
pp. 49-70
Persistent link: https://www.econbiz.de/10003808190
Saved in:
9
Rufen Sie einfach an!
Hsieh, Tony
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
9
,
pp. 46-53
Persistent link: https://www.econbiz.de/10008648307
Saved in:
10
Post-adoption behaviors of e-service customers : the interplay of cognition and emotion
Chea, Sophea
;
Luo, Margaret Meiling
- In:
International journal of electronic commerce : IJEC
12
(
2007/08
)
3
,
pp. 29-56
Persistent link: https://www.econbiz.de/10003698426
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