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Online consumer misbehavior : an application of neutralization theory
Harris, Lloyd C.; Dumas, Alexia - In: Marketing theory 9 (2009) 4, pp. 379-402
Persistent link: https://www.econbiz.de/10003920651
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Online servicecapes, trust, and purchase intentions
Harris, Lloyd C.; Goode, Mark M. H. - In: The journal of services marketing 24 (2010) 2/3, pp. 230-243
Persistent link: https://www.econbiz.de/10003990932
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Brand identity and online self-customisation usefulness perception
He, Hongwei; Harris, Lloyd C.; Wang, Weiyue; Haider, Kamran - In: Journal of marketing management : MM 32 (2016) 13/14, pp. 1308-1332
Persistent link: https://www.econbiz.de/10011585855
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Uncovering consumers' returning behaviour : a study of fashion e-commerce
Saarijärvi, Hannu; Sutinen, Ulla-Maija; Harris, Lloyd C. - In: The international review of retail, distribution and … 27 (2017) 3, pp. 284-299
Persistent link: https://www.econbiz.de/10011741614
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The impact of COVID-19 on the evolution of online retail : the pandemic as a window of opportunity
Szász, Levente; Bálint, Csaba; Csíki, Ottó; Zsolt … - In: Journal of retailing and consumer services 69 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013401645
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Forms of falsified online reviews : the good, the bad, and the downright ugly
Istanbulluoglu, Doga; Harris, Lloyd C. - In: European journal of marketing 58 (2024) 2, pp. 497-518
Persistent link: https://www.econbiz.de/10014482693