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Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.; Brady, Michael K.; Benedicktus, Ray L.; … - In: Journal of retailing 92 (2016) 3, pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
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Consumer (dis)trust online
Darke, Peter R.; Benedicktus, Ray L.; Brady, Michael K. - In: The Routledge companion to digital consumption, (pp. 404-414). 2013
Persistent link: https://www.econbiz.de/10009690710
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Conveying trustworthiness to online consumers : reactions to consensus, physical store presence, brand familiarity, and generalized suspicion
Benedicktus, Ray L.; Brady, Michael K.; Darke, Peter R.; … - In: Journal of retailing 86 (2010) 4, pp. 322-335
Persistent link: https://www.econbiz.de/10008808862
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Consumer trust in multiple channels : new evidence and directions for future research
Benedicktus, Ray L.; Brady, Michael K.; Darke, Peter R.; … - In: Brick & mortar shopping in the 21st century, (pp. 107-127). 2008
Persistent link: https://www.econbiz.de/10003618185
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Personality factors as predictors of online consumer engagement : an empirical investigation
Islam, Jamid Ul; Rahman, Zillur; Hollebeek, Linda D. - In: Marketing intelligence & planning 35 (2017) 4, pp. 510-528
Persistent link: https://www.econbiz.de/10011723789
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Consumers' willingness to disclose their personal data in e-commerce : a reciprocity-based social exchange perspective
Degutis, Mindaugas; Urbonavičius, Sigitas; Hollebeek, … - In: Journal of retailing and consumer services 74 (2023), pp. 1-8
Persistent link: https://www.econbiz.de/10014342226
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The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda D. - In: Journal of service management 33 (2022) 4/5, pp. 721-732
Persistent link: https://www.econbiz.de/10013325753