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Assessing the impact of price promotions on consumer response to online stockouts
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics : JBL 36 (2015) 3, pp. 260-272
Persistent link: https://www.econbiz.de/10011482430
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Hurry! Sale ends soon : the impact of limited inventory availability disclosure on consumer reponses to online stockouts
Peinkofer, Simone T.; Esper, Terry L.; Howlett, Elizabeth - In: Journal of business logistics : JBL 37 (2016) 3, pp. 231-246
Persistent link: https://www.econbiz.de/10011615031
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Designing technology for on-demand delivery : the effect of customer tipping on crowdsourced driver behavior and last mile performance
Castillo, Vincent E.; Mollenkopf, Diane A.; Bell, John E.; … - In: Journal of operations management 68 (2022) 5, pp. 424-453
Persistent link: https://www.econbiz.de/10013288028
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The customer consequences of returns in online retailing : an empirical analysis
Griffis, Stanley E.; Rao, Shashank; Goldsby, Thomas J.; … - In: Journal of operations management 30 (2012) 4, pp. 282-294
Persistent link: https://www.econbiz.de/10009550082
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Linking order fulfillment performance to referrals in online retailing : an empirical analysis
Griffis, Stanley E.; Rao, Shashank; Goldsby, Thomas J.; … - In: Journal of business logistics : JBL 33 (2012) 4, pp. 279-294
Persistent link: https://www.econbiz.de/10009709112
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Electronic logistics service quality (e-LSQ) : its impact on the customer's purchase satisfaction and retention
Rao, Shashank; Goldsby, Thomas J.; Griffis, Stanley E.; … - In: Journal of business logistics : JBL 32 (2011) 2, pp. 167-179
Persistent link: https://www.econbiz.de/10009238778