Managing the inventory is very important in any online organization to minimize “out of stock” and give better customer experience. In this paper, we have researched how different inventory techniques are being applied to make sure all products are delivered to the customers when ordered and...

With the expansion of e-commerce, E-Service Quality is becoming increasingly important. The study aims to investigate the relationship between e-service quality dimensions and customer satisfaction in B2C online shopping in Pakistan emphasizing the customer's perspective. A total of five...

Although the fast advancing smartphone technology makes connectivity possible for shoppers to reach almost any online shopping mall, it does not ensure success in the development of an online shopping platform for smartphone technology. This research studied the buyers' perception about mobile...