Showing 1 - 10 of 758
Persistent link: https://www.econbiz.de/10014331363
Persistent link: https://www.econbiz.de/10011635359
To explore how occurring critical incidents affect customer-brand relations, this study measures the impact on the basis of an online experiment. For this purpose, 1,122 usable responses are gathered considering the smartphone brands of Apple and Nokia as well as different scenarios. The...
Persistent link: https://www.econbiz.de/10010318786
Persistent link: https://www.econbiz.de/10011376411
Persistent link: https://www.econbiz.de/10012037002
Persistent link: https://www.econbiz.de/10011997971
Persistent link: https://www.econbiz.de/10011997974
Persistent link: https://www.econbiz.de/10011392992
Persistent link: https://www.econbiz.de/10011615374
Persistent link: https://www.econbiz.de/10011561356