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Stages in the development of consumers' online trust as mediating variable in online banking system : a proposed model

Chiu, Candy Lim; Chiu, Jason Lim; Mansumitrchai, Somkiat - In: International journal of electronic finance : IJEF 9 (2016/2019) 3, pp. 170-201

Persistent link: https://www.econbiz.de/10012050808

An empirical segmentation of users of mobile banking apps

Alavi, Shirin; Ahuja, Vandana - In: Journal of internet commerce 15 (2016) 4, pp. 390-407

Persistent link: https://www.econbiz.de/10011636562

Promotional messages in multichannel banking : attractive or annoying?

Sunikka, Anne; Bragge, Johanna - In: Journal of financial services marketing : JFSM 14 (2009/10) 3, pp. 245-263

Persistent link: https://www.econbiz.de/10003916782

Online und Mobile Banking aus Kundensicht

Melles, Torsten - In: Die Bank (2015) 4, pp. 60-61

Persistent link: https://www.econbiz.de/10010512019

Functional characteristics of banking websites and customer loyalty : the mediating role of online trust

Berraies, Sarra; Chtioui, Rached; Yahia, Karim Ben - In: The journal of applied business research 31 (2015) 3, pp. 911-923

Persistent link: https://www.econbiz.de/10011304803

Designing corporate brand experience in an online context : a qualitative insight

Zalfa Laili Hamzah; Sharifah Faridah Syed Alwi; Md. Nor … - In: Journal of business research : JBR 67 (2014) 11, pp. 2299-2310

Persistent link: https://www.econbiz.de/10010401991

Online vs offline banking

Papadopoulou, Zoe; Valsamidis, Stavros; Petasakis, Ioannis - In: The changing financial landscape : financial …, (pp. 219-235). 2021

Banking industry has undergone radical changes and improvements in the last few years because of digitalization, but there is little evidence for the borderline between online and offline banking regarding the customers. The habits of customers and the new competitive environment are forcing...

Persistent link: https://www.econbiz.de/10012805662

The role of customer online brand experience in customers' intention to forward online company-generated content : the case of the Islamic online banking sector in Palestine

Yasin, Mahmoud; Liébana-Cabanillas, Francisco; Porcu, Lucia - In: Journal of retailing and consumer services 52 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012132223

The role of customer brand engagement and brand experience in online banking

Khan, Imran; Rahman, Zillur; Fatma, Mobin - In: The international journal of bank marketing : IJBM 34 (2016) 7, pp. 1025-1041

Persistent link: https://www.econbiz.de/10011618717

Trust and digital privacy : willingness to disclose personal information to banking chatbot services

Lappeman, James; Marlie, Siddeeqah; Johnson, Tamryn; … - In: Journal of financial services marketing 28 (2023) 2, pp. 337-357

Persistent link: https://www.econbiz.de/10014326884

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