This volume considers how managers use ideas and visions to frame their employees' internalized understanding of the external rules and instructions that govern their work. It brings an interpretative perspective to the question of individual and group competence

New ways of managing conflict are increasingly important features of organisational work and employment. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of...

Diversity Research: What Do We Currently Know About How To Manage Diverse Organizational Units? -- Getting Tuned in to Those Who Are Different: The Role of Empathy as Mediator between Diversity and Performance -- Managing Demographic Change and Diversity in Organizations: How Feedback from...