"A research-based approach to achieving long-term profitability in businessWhat does it take to guarantee success and profitability over time? Authors Christopher G. Worley, a senior research scientist, Thomas D. Williams, an executive advisor, and Edward E. Lawler III, one of the country's...

General introduction to organization development -- The nature of planned change -- The organization development practitioner -- Entering and contracting -- Diagnosing organizations -- Diagnosing groups and jobs -- Collecting and analyzing diagnostic information -- Feeding back diagnostic...