When faced with increasing disruption, how do you reinvent your business model? Most firms fail to innovate their business model because they continue to do the same things that have made them successful in the past. Managers listen carefully to customers, invest in existing businesses, and...

There is considerable research evidence to confirm that the accumulation of knowledge contributes to the competitive advantage of firms. However, in strategy consulting, one of the most knowledge-intensive professional services, established firms that exploited their knowledge accumulation by...