1. The evolution of organizational change practices to business change management -- 2. Change risks and best practices in business change management -- 3. Change leadership and management -- 4. Change resistance -- 5. Creating and sustaining culture change.

Being change capable is the ""new normal"" for today's growth-minded organizations. The ""do more with less"" strategies of the past are no longer effective in preparing organizations to meet the increasing challenges for growth, competitiveness and innovation required of them in this new era....