Kumar, Vinod; Movahedi, Bahar; Miri Lavassani, Kayvan; … - In: Business Process Management Journal 16 (2010) 2, pp. 315-332
Purpose – In the past few years, process orientation (PO) as an integral part of enterprise system (ES) implementation has been the center of attention among practitioners and academics. The purpose of this paper is to shed light on the role of PO in ES implementation through an empirical...