Une entreprise doit-elle faire elle-même ou faire faire : doit-elle utiliser ses ressources financières et son know-how organisationnel pour exécuter une tâche ou en confier l'exécution à une autre entreprise (possiblement spécialisée dans cette activité) ? Quand elle décide de faire...

Information Systems (IS) researchers often rely on organizational economics models to describe and explain various IS management issues. While those models are found to be useful, measures are yet to be proposed to assess the dimensions of IS transactions. In this paper, we present the results...

In this paper, we develop and estimate an explanatory model of Human Resources Outsourcing. Six HR activities are analyzed: Payroll, Benefits, Recruiting, Training, Labor Relations, and Human Resources Information Systems. The determinants of outsourcing are drawn from two fields: the field of...

We use agency theory to shed light on a complex, multi-year outsourcing contract between an important public organization and three major information services outsourcers. The contractual arrangement shows that innovative contracts can be drawn that reduce the scope of supplier opportunism. Nous...