Information Systems (IS) researchers often rely on organizational economics models to describe and explain various IS management issues. While those models are found to be useful, measures are yet to be proposed to assess the dimensions of IS transactions. In this paper, we present the results...

We use agency theory to shed light on a complex, multi-year outsourcing contract between an important public organization and three major information services outsourcers. The contractual arrangement shows that innovative contracts can be drawn that reduce the scope of supplier opportunism. Nous...

In order to cope with an increasingly difficult environment, organizations adopt more efficient and more flexible structures. These structures include delocation, divestment, strategic alliances and even the virtual organization. These modifications often seek to centre the organization on its...

Une entreprise doit-elle faire elle-même ou faire faire : doit-elle utiliser ses ressources financières et son know-how organisationnel pour exécuter une tâche ou en confier l'exécution à une autre entreprise (possiblement spécialisée dans cette activité) ? Quand elle décide de faire...

Australia has been at the forefront of the adoption of outsourcing as a means for delivering IT services, but the success of IT outsourcing in Australia has been mixed. With two hundred and forty one responses from the top 1000 IT users in the country, the survey reported in this paper is one of...