This research shows that auction duration and description are two essential auction design parameters that function as screening mechanisms for bidder quality on popular online outsourcing platforms that use buyer-determined reverse auctions in order to find service providers. Using data from a...

The Internet has presumably created a level playing field that allows any service provider across the globe to compete for contracts on online outsourcing platforms for IT services. In this paper, we empirically examine (a) how country (language, time zone, cultural) differences and the...

The outsourcing of IT services poses a conundrum to the traditional theories of the firm. While there are many prescriptive sourcing metrics that are geared towards the evaluation of tangible and measurable aspects of vendors and clients, much of the information that is traditionally important...