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Business Performance Measurement and Management : New Contexts, Themes and Challenges

Taticchi, Paolo - 2010

What is next by context: PMM in Small and Medium Enterprises -- Performance Measurement and Management in Smes: Discussion of Preliminar Results from an Italian Survey -- New Integrated Information Systems and Management Control Change in Small and Medium Enterprises -- What is next by context:...

Persistent link: https://www.econbiz.de/10013522779

Business performance measurement and management : new contexts, themes and challenges

Taticchi, Paolo (ed.) - 2010

Persistent link: https://www.econbiz.de/10003885594

Time-relevant metrics in an era of continuous process improvement : the balanced scorecard revisited

Schonberger, Richard - In: Quality management journal : QMJ 20 (2013) 3, pp. 10-18

Persistent link: https://www.econbiz.de/10009770182

Performance management and monitoring of internal audit for the public sector in Romania

Dascălu, Elena Doina; Marcu, Nicu; Hurjui, Ioan - In: Amfiteatru economic : an economic and business research … 18 (2016) 43, pp. 691-705

Performance management is an on-going process, which has an essential component part, performance measurement, which involves the identification, supervision and communication of performance results, through the relation to a set of performance indicators. Based on the assessment results,...

Persistent link: https://www.econbiz.de/10011840781

Total quality management and performance management systems : team players or lonely riders?

Peljhan, Darja; Marc, Mojca - In: Total quality management & business excellence : an … 29 (2018) 8, pp. 920-940

Persistent link: https://www.econbiz.de/10011884027

Testing the EFQM model as a framework to measure a company's procurement performance

Belvedere, Valeria; Grando, Alberto; Legenvre, Hervé - In: Total quality management & business excellence : an … 29 (2018) 6, pp. 633-651

Persistent link: https://www.econbiz.de/10011854122

The significance of supplier performance management in quality improvement : a case of construction equipment manufacturing

Doshi, Jigar A. - In: International journal of quality and innovation 4 (2019) 1/2, pp. 88-98

Persistent link: https://www.econbiz.de/10012145381

"This call may be monitored" : performance management for service quality

Adler, Seymour; Nelson, Miriam T. - In: Customer service delivery : research and best practices, (pp. 225-263). 2006

Persistent link: https://www.econbiz.de/10003336370

The Measurement System Analysis as a performance improvement catalyst : a case study

Cagnazzo, Luca; Sibalija, Tatjana; Majstorovic, Vidosav - In: Business performance measurement and management : new …, (pp. 269-292). 2010

Persistent link: https://www.econbiz.de/10003943096

Special issue: Excellence models, TQM and performance

Dahlgaard, Jens Jörn (contributor) - 2012

Persistent link: https://www.econbiz.de/10009572364

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