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~subject:"Performance measurement"
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Performance measurement
Consumer behaviour
18
Konsumentenverhalten
17
Greece
16
Griechenland
12
Service quality
12
Customer satisfaction
11
Quality management
11
Dienstleistungsqualität
10
Qualitätsmanagement
10
Job satisfaction
9
Kundenzufriedenheit
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Arbeitszufriedenheit
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Shipping
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Viral marketing
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Virales Marketing
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Brand image
5
Holiday behaviour
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Markenimage
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Schifffahrt
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Tourism industry
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Tourism marketing
5
Tourismuswirtschaft
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Urlaubsverhalten
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Beziehungsmarketing
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Crisis management
4
Einzelhandel
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Firm performance
4
Krisenmanagement
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Learning organization
4
Lernende Organisation
4
Performance-Messung
4
Relationship marketing
4
Retail trade
4
Satisfaction
4
Tourismusmarketing
4
Unternehmenserfolg
4
shipping
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B-to-B-Marketing
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Brand management
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English
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Pantouvakis, Angelos
4
Bouranta, Nancy
1
Karakasnaki, Maria
1
Psomas, Evangelos
1
Psomas, Evangelos L.
1
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The TQM journal : the international review of organizational improvement
2
International journal of quality and service sciences
1
Maritime policy and management : MPM
1
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ECONIS (ZBW)
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1
Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
Saved in:
2
ISO 9001 overall performance dimensions : an exploratory study
Psomas, Evangelos
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 519-531
Persistent link: https://www.econbiz.de/10011443161
Saved in:
3
An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification
Pantouvakis, Angelos
;
Karakasnaki, Maria
- In:
Maritime policy and management : MPM
43
(
2016
)
7/8
,
pp. 874-886
Persistent link: https://www.econbiz.de/10011647757
Saved in:
4
Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
Saved in:
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