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Customer satisfaction and different evaluation of it by companies
Suchánek, Petr; Králová, Maria - In: Economic research 31 (2018) 1,2, pp. 1330-1350
Persistent link: https://www.econbiz.de/10012391483
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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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The roles of quality departments and their influence on business results
Gremyr, Ida; Elg, Mattias; Hellström, Andreas; Martin, … - In: Total quality management & business excellence 32 (2021) 8, pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
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Qualität in der Medizin quantifizieren? : eine Begriffsklärung in der Pay-for-Performance-Diskussion
Weigel, Thomas Friedrich - 2018
Persistent link: https://www.econbiz.de/10011866872
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Qualität in der Medizin quantifizieren? : eine Begriffsklärung in der Pay-for-Performance-Diskussion
Weigel, Thomas Friedrich - 2018
In dem vorliegenden Buch wird die Messung der Ergebnisqualität durch Qualitätsindikatoren rekonstruiert und anhand von Beispielen, vor allem aus dem Bereich der Chirurgie, näher betrachtet. Bei dem Konzept der qualitätsorientierten Vergütung (pay for performance) werden Klinikabteilungen...
Persistent link: https://www.econbiz.de/10012401396
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Six sigma : issues and problems
Shahabuddin, Syed - In: International journal of productivity and quality … 3 (2008) 2, pp. 145-160
Persistent link: https://www.econbiz.de/10003666677
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The impact of quality management systems on the performance of manufacturing firms
Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399
Persistent link: https://www.econbiz.de/10011305178
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Quality cost management support system : an effective tool for organisational performance improvement
Lari, Alireza; Asllani, Arben - In: Total quality management & business excellence : an … 24 (2013) 4, pp. 432-451
Persistent link: https://www.econbiz.de/10009752073
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An improved approach for process performance evaluation with the consideration of process yield and quality loss
Wu, Chien-wei; Lin, Chi-wei; Chen, James C. - In: International journal of production research 51 (2013) 21, pp. 6397-6409
Persistent link: https://www.econbiz.de/10010228988
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The better model to predict and improve pediatric health care quality : performance or importance-performance?
Olsen, Rebecca M.; Bryant, Carol A.; McDermott, Robert J.; … - In: Health care management review : HCM review 38 (2013) 4, pp. 317-324
Persistent link: https://www.econbiz.de/10010202865