The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and...

Sustainable port KPIs are an important concept to operate in port. This paper, therefore, compiles & attempts to identify the sustainable port KPIs from academic and practice aspects, and test with Thailand ports in the Eastern Economic Corridor (EEC). Exploratory factor analysis and one-way...