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The Oxford Handbook of Work an...
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Personalmanagement
USA
41
United States
39
Großbritannien
27
Theorie
19
Human Resource Management
18
Theory
18
United Kingdom
18
Arbeitsorganisation
13
Welt
13
World
13
Arbeitsbeziehungen
12
Call centre
12
Callcenter
12
Organisationstheorie
12
Work organization
12
Employment relations
11
Arbeitsbedingungen
9
Arbeitsgruppe
9
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9
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9
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9
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7
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7
Organisatorischer Wandel
7
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7
Ökonomische Ideengeschichte
7
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6
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4
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1
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English
18
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Batt, Rosemary
8
Batt, Rosemary L.
7
Doellgast, Virginia
3
Kwon, Hyunji
3
Thompson, Paul
3
Colvin, Alexander
2
Keefe, Jeffrey
2
Banerjee, Mallika
1
Colvin, Alexander J.S
1
Colvin, Alexander James
1
Harley, Bill
1
Hermans, Michel
1
Katz, Harry C.
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Moynihan, Lisa M.
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Working paper series / Center for Advanced Human Resource Studies
6
The Oxford handbook of human resource management
2
Academy of Management journal : AMJ
1
Brookings trade forum
1
Human resource management journal
1
ILR review : the journal of work and policy
1
Research in personnel and human resources management : a research annual
1
Searching for the human in human resource management : theory, practice and workplace contexts
1
The international journal of human resource management
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
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ECONIS (ZBW)
18
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1
Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
54
(
2000/01
)
2
,
pp. 425-449
Persistent link: https://www.econbiz.de/10001578484
Saved in:
2
Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601679
Saved in:
3
Strategic segmentation in frontline services : matching customers, employees, and human resource systems
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601681
Saved in:
4
Service Strategies: Marketing, Operations, and Human Resource Practices
Batt, Rosemary
- In:
The Oxford handbook of human resource management
.
2009
Persistent link: https://www.econbiz.de/10012885625
Saved in:
5
The trouble with HRM
Thompson, Paul
- In:
Human resource management journal
21
(
2011
)
4
,
pp. 355-367
Persistent link: https://www.econbiz.de/10009693099
Saved in:
6
Making capital : strategic dilemmas for HRM
Thompson, Paul
- In:
Searching for the human in human resource management : …
,
(pp. 81-99)
.
2007
Persistent link: https://www.econbiz.de/10003571228
Saved in:
7
Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry
Batt, Rosemary
;
Colvin, Alexander
;
Keefe, Jeffrey
-
2001
Persistent link: https://www.econbiz.de/10001601661
Saved in:
8
How high performance human resource practices and workforce unionization affect managerial pay
Colvin, Alexander
;
Batt, Rosemary
;
Katz, Harry C.
-
2000
Persistent link: https://www.econbiz.de/10001601677
Saved in:
9
Human resource management, service quality, and economic performance in call centers
Batt, Rosemary
(
contributor
);
Moynihan, Lisa M.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10002616895
Saved in:
10
Employment systems in call centres in the United Stats and India
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
The next available operator : managing human resources …
,
(pp. 217-252)
.
2009
Persistent link: https://www.econbiz.de/10003923645
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