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~subject:"Personalmanagement"
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Einfluss der internen Qualität...
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Personalmanagement
Service quality
20,665
Dienstleistungsqualität
20,649
Erfolgsfaktor
17,557
Success factor
15,519
Customer satisfaction
13,771
Kundenzufriedenheit
13,636
Arbeitszufriedenheit
12,612
Job satisfaction
12,357
Beziehungsmarketing
7,324
Relationship marketing
7,296
Konsumentenverhalten
7,171
Consumer behaviour
7,165
Deutschland
6,398
Germany
5,881
Unternehmensberatung
4,435
Consultancy services
3,637
Qualitätsmanagement
3,266
USA
3,250
United States
3,158
Quality management
3,146
Theorie
2,940
Theory
2,862
Mitarbeiterbindung
2,724
Employee retention
2,721
Wirtschaftsprüfung
2,612
Financial audit
2,592
Arbeitsverhalten
2,442
Work behaviour
2,432
Unternehmenserfolg
2,245
Leistungsmotivation
2,201
Work motivation
2,173
Krankenhaus
2,129
Satisfaction
2,123
Hospital
2,101
Firm performance
2,026
Human Resource Management
1,963
Führungsstil
1,956
Leadership style
1,939
Unternehmensgründung
1,934
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57
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54
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51
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47
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42
Bibliografie enthalten
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1,739
German
229
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2
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1
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Bryson, Alex
20
Bartram, Timothy
12
Alfes, Kerstin
11
Karatepe, Osman M.
10
Domsch, Michel E.
9
White, Michael
9
Shuck, Brad
8
Guest, David E.
7
Van de Voorde, Karina
7
Boselie, Paul
6
Boxall, Peter F.
6
Farndale, Elaine
6
Hassan, Md Mahmudul
6
Holland, Peter Jeffrey
6
Leggat, Sandra G.
6
Manimekalai Jambulingam
6
Bailey, Catherine
5
Bakker, Arnold B.
5
Bode, Christiane
5
Dundon, Tony
5
Fu, Na
5
Paauwe, Jaap
5
Parayitam, Satyanarayana
5
Pradhan, Rabindra Kumar
5
Shantz, Amanda
5
Singh, Jasjit
5
Srivastava, Shalini
5
Veldhoven, Marc van
5
Akdere, Mesut
4
Alam, Mohammad Nurul
4
Alewell, Dorothea
4
Audenaert, Mieke
4
Bondarouk, Tanya
4
Boon, Cornelia Trijntje
4
Bos-Nehles, Anna
4
Bosak, Janine
4
Brown, Michelle
4
Chambel, Maria José
4
Costa, Renato J. Lopes da
4
De Winne, Sophie
4
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Springer-Verlag GmbH
6
Haufe-Lexware GmbH & Co. KG
5
Springer Fachmedien Wiesbaden
5
Deutschland / Bundesministerium für Arbeit und Soziales
2
Deutschland / Bundeswehr / Universität Hamburg
2
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
2
Springer International Publishing
2
Wiley-VCH
2
American Management Association
1
Autohaus Buch und Formular
1
Bertelsmann Stiftung
1
Books on Demand GmbH <Norderstedt>
1
Bundesvereinigung der Deutschen Arbeitgeberverbände
1
Campus Verlag
1
De Gruyter Oldenbourg
1
Deutsche Gesellschaft für Personalführung
1
Deutsches Zentrum für Altersfragen
1
Erasmus Research Institute of Management
1
European Centre for the Development of Vocational Training
1
European Foundation for the Improvement of Living and Working Conditions
1
Fritz Knapp Verlag
1
Georg-August-Universität Göttingen / Institut für Betriebswirtschaftliche Produktions- und Investitionsforschung
1
Gerhard-und-Lore-Kienbaum-Stiftung
1
Großbritannien / Department of Trade and Industry
1
Helmut-Schmidt-Universität
1
Hochschule Wismar
1
Hogrefe Verlag
1
ISG - Institut für Sozialforschung und Gesellschaftspolitik
1
Institut für Marktorientierte Unternehmensführung Mannheim
1
Institut für Sozialforschung und Sozialwirtschaft
1
Internationales Institut für Management und Verwaltung / Forschungseinheit Arbeitsmarktpolitik
1
King's College London
1
Lever Brothers <Port Sunlight>
1
Peter Lang AG
1
Rehm Verlag
1
Reserve Bank of New Zealand
1
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
1
Springer Fachmedien München GmbH
1
Symposium für Personalmanagement im Öffentlichen Sektor <14., 2019, Gelsenkirchen>
1
Technische Universität Hamburg
1
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Published in...
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The international journal of human resource management
73
International journal of human resource management
43
Employee relations
34
Human resource management
30
International journal of hospitality management
24
International journal of contemporary hospitality management
23
SpringerLink / Bücher
22
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
20
International journal of organizational analysis
19
Human resource management journal
18
Global business review
16
Nepalese journal of economics : a publication of Uniglobe College
16
Cogent business & management
14
International journal of manpower
14
Journal of vocational behavior
14
Discussion paper series / IZA
13
Journal of business research : JBR
13
Journal of managerial psychology
13
Public personnel management
13
Journal of organizational effectiveness : people and performance ; JOEPP
12
Personnel review
12
Human resource development quarterly
11
Management research review
11
Management revue : socio-economic studies
11
Administrative Sciences : open access journal
10
Asia Pacific journal of human resources : APJHR
10
Health care management review : HCM review
10
Human resource management review
10
International journal of Indian culture and business management : IJICBM
10
International journal of human resources development and management : IJHRDM
10
Pakistan journal of commerce and social sciences
10
Career development international : the journal for executive, consultants, academics and individuals
9
Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
European management journal
8
International journal of productivity and quality management : IJPQM
8
Journal of Asian finance, economics and business : JAFEB
8
Advances in developing human resources : ADHR
7
Asia Pacific : journal of human resources
7
Gabler Edition Wissenschaft
7
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Source
All
ECONIS (ZBW)
1,958
EconStor
8
OLC EcoSci
2
USB Cologne (EcoSocSci)
1
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1
Delighting the customer : creativity-oriented high-performance work systems, frontline employee creative performance, and customer satisfaction
Martinaityte, Ieva
;
Sacramento, Claudia
;
Aryee, Samuel
- In:
Journal of management
45
(
2019
)
2
,
pp. 728-751
Persistent link: https://www.econbiz.de/10011999803
Saved in:
2
Service-oriented organizational citizenship behavior in restaurants : an empirical study from Pakistan
Bhutto, Sana Arz
;
Jamal, Yasir
;
Rafiq, Asim
;
Nisa, Noor Un
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 67-77
Persistent link: https://www.econbiz.de/10012670986
Saved in:
3
Service recovery through empowerment? : HRM, employee performance and job satisfaction in hotels
Hewagama, Gayani
;
Boxall, Peter F.
;
Cheung, Gordon
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 73-82
Persistent link: https://www.econbiz.de/10012128322
Saved in:
4
Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
Saved in:
5
How do hospital nurse staffing strategies affect patient satisfaction?
Hockenberry, Jason M.
;
Becker, Edmund R.
- In:
ILR review : the journal of work and policy
69
(
2016
)
4
,
pp. 890-910
Persistent link: https://www.econbiz.de/10011689563
Saved in:
6
Exploring the impact of talent management strategies and service quality on beneficiaries' satisfaction in Jordan healthcare sector : provider point of view
Irtaimeh, Hani J.
;
Al-Azzam, Zeyad Faisal
;
Khaddam, …
- In:
Inventi impact: service sector
(
2017
)
3
,
pp. 106-119
Persistent link: https://www.econbiz.de/10011752723
Saved in:
7
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
8
How customer satisfaction affects employee satisfaction and retention in a professional services context
Frey, Regina Viola
;
Bayón, Tomás
;
Totzek, Dirk
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 503-517
Persistent link: https://www.econbiz.de/10010203516
Saved in:
9
Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen
;
Wang, Dan
;
Prajogo, Daniel
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
Saved in:
10
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
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