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Arbeitskräftepotenzial
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Understanding, managing, and implementing quality : frameworks, techniques and cases
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Do customers know what is best for them? : The use of SERVQUAL in UK policing
Capon, Nick
;
Mills, Vivien
- In:
Understanding, managing, and implementing quality : …
,
(pp. 143-160)
.
2002
Persistent link: https://www.econbiz.de/10001708551
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